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Task #12328 (closed)

Opened 5 years ago

Closed 5 years ago

Bug: Windows Server 2008 32bit with IIS - root user's avatar is broken in Web

Reported by: khgillen Owned by: atarkowska
Priority: minor Milestone: 5.0.3
Component: Web Version: 5.0.2
Keywords: IIS, avatar Cc: ux@…
Resources: n.a. Referenced By: n.a.
References: n.a. Remaining Time: n.a.
Sprint: n.a.

Description

The default avatar for the root user is broken on Windows Server 2008 x86 via IIS.

Uploading a new avatar

NameError at /webadmin/myphoto/

global name 'Image' is not defined

Request Method: 	GET
Request URL: 	http://ome-win2008-x86.dyn.lifesci.dundee.ac.uk/omero/webadmin/myphoto/
Django Version: 	1.6
Exception Type: 	NameError
Exception Value: 	

global name 'Image' is not defined

Exception Location: 	c:\OMERO.server\lib\python\omeroweb\webclient\webclient_gateway.py in getExperimenterDefaultPhoto, line 773
Python Executable: 	c:\windows\system32\inetsrv\w3wp.exe
Python Version: 	2.6.6
Python Path: 	

['c:\\OMERO.server\\lib\\python',
 'C:\\Ice-3.3.1\\python',
 'C:\\Windows\\system32\\python26.zip',
 'C:\\Python26\\Lib',
 'C:\\Python26\\DLLs',
 'C:\\Python26\\Lib\\lib-tk',
 'c:\\windows\\system32\\inetsrv',
 'C:\\Python26',
 'C:\\Python26\\lib\\site-packages',
 'C:\\Python26\\lib\\site-packages\\win32',
 'C:\\Python26\\lib\\site-packages\\win32\\lib',
 'C:\\Python26\\lib\\site-packages\\Pythonwin',
 'c:\\OMERO.server\\lib\\python',
 'c:\\OMERO.server\\lib\\python\\omeroweb',
 'c:\\OMERO.server\\lib\\python',
 'c:\\OMERO.server\\lib\\python\\omeroweb']

Server time: 	Wed, 28 May 2014 10:41:39 +0100

It should be noted, at least I and Blazej have seen this before, so I don't suspect it's uniquely introduced with 5.0.2.

Attachments (2)

500_error_IIS_no_image_avatar_root.png (329.4 KB) - added by khgillen 5 years ago.
stacktrace when trying to load the image directly
omero_windows_myphoto_500 - Internal server error..html (91.2 KB) - added by khgillen 5 years ago.
full stacktrace produced - html

Download all attachments as: .zip

Change History (6)

Changed 5 years ago by khgillen

stacktrace when trying to load the image directly

Changed 5 years ago by khgillen

full stacktrace produced - html

comment:1 Changed 5 years ago by jamoore

  • Milestone changed from Unscheduled to 5.0.3

comment:2 Changed 5 years ago by wmoore

Kenny, this looks like PIL is missing. You should see some warning in the logs.

You should be able to do:

>>> import Image
# or
>>> from PIL import Image

comment:3 Changed 5 years ago by atarkowska

  • Owner changed from wmoore to atarkowska

comment:4 Changed 5 years ago by atarkowska

  • Resolution set to wontfix
  • Status changed from new to closed

Closing as there were no comments after pointing to PIL Image lib.

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