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Task #10523 (closed)

Opened 11 years ago

Closed 10 years ago

BUG: no display of images

Reported by: pwalczysko Owned by: jburel
Priority: blocker Milestone: Unscheduled
Component: Insight Version: 4.4.9
Keywords: n.a. Cc: ux@…, jamoore, jrswedlow
Resources: n.a. Referenced By: n.a.
References: n.a. Remaining Time: n.a.
Sprint: n.a.

Description

Reported by @jswedlow:
On my Win7 box, and on Iain Porter's Win7 laptop, OMERO.insight gives all black thumbs and no images viewable.

(I am pretty sure I am on Java 7, if that makes a difference)

The same software on Michael Porter's and Alistair Davies' Win7 boxes works just fine.

Everything works fine with OS X and on web. Java Running 1.7.0_10 on my Win7 laptop.

also tested .insight 4.4.4 on the same laptop— works fine.

but 4.4.6 gives black thumbs and no images viewable.
server = nightshade (4.4.6) for both
also get same phenotype using KIT demo server

reboot did not change anything

Attachments (1)

omeroinsight.log (83.8 KB) - added by jrswedlow 11 years ago.
Log file from Jason

Download all attachments as: .zip

Change History (8)

comment:1 Changed 11 years ago by pwalczysko

Could not repeat under following conditions:
Java 1.7.0_5, server nightshade, VM on Virtual Box, Win7. Insight 4.4.6. Both 32 bit work - viewing okay.

Upgraded to 1.7.0_17 - server nightshade, VM on VB, Win7, Insight 4.4.6. Both 32 bit and 64 version of Insight work okay.

comment:2 Changed 11 years ago by pwalczysko

  • Cc jswedlow added

Changed 11 years ago by jrswedlow

Log file from Jason

comment:3 Changed 11 years ago by pwalczysko

  • Cc jrswedlow added; jswedlow removed

comment:4 Changed 11 years ago by pwalczysko

This could not be repeated with 4.4 6 and 4.4.8 insight versions on the new Win7 laptop connected to Nightshade (4.4.8 server). Images viewing okay with Insight and Insight_64.

Last edited 11 years ago by pwalczysko (previous) (diff)

comment:5 Changed 10 years ago by jburel

Petr: Did you notice the error again in your recent Windows tests? if not, could you close the ticket? Thanks

comment:6 Changed 10 years ago by pwalczysko

this error was not noticed. Win XP and Win 7 machines and virtual boxes are working fine on dev_4_4. Closing.

comment:7 Changed 10 years ago by pwalczysko

  • Resolution set to worksforme
  • Status changed from new to closed
  • Version set to 4.4.9
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