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Task #10762 (closed)

Opened 11 years ago

Closed 11 years ago

Bug: 500 internal on thumbnail/metadata

Reported by: jamoore Owned by: wmoore
Priority: critical Milestone: OMERO-4.4.7
Component: Web Version: n.a.
Keywords: n.a. Cc: web-team@…, ux@…
Resources: n.a. Referenced By: n.a.
References: n.a. Remaining Time: n.a.
Sprint: 2013-05-07 (8)

Description (last modified by jamoore)

  • Login to http://howe.openmicroscopy.org.uk/webclient/ as user-1 (user who imported)
  • Click on orphaned images
  • Click on ...dist/sdt/DCIS-01 at 890 nm.sdt
  • Try to open thumbnail or acquisition metadata
  • Eventually a 500 internal server error will be raised

I'll attach the OMEROweb.log

Attachments (1)

500-short.log (140.4 KB) - added by jamoore 11 years ago.
Last hour of OMEROweb.log

Download all attachments as: .zip

Change History (4)

Changed 11 years ago by jamoore

Last hour of OMEROweb.log

comment:1 Changed 11 years ago by jamoore

  • Component changed from General to Web
  • Description modified (diff)
  • Priority changed from minor to critical

comment:2 Changed 11 years ago by wmoore

I see the placeholder thumbnail for the first image (biosamplefullframetif.tif 58845) and the metadata panel doesn't load for the DCIS-01 at 890 nm.sdt image (because there are too many channels - times out), but the thumbnail seems OK for this image.

comment:3 Changed 11 years ago by jamoore

  • Resolution set to invalid
  • Status changed from new to closed

Ah, that explains the issue. The isGraphCritical error is likely just something that's being logged at too high a level. Sorry for the noise.

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