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Task #10862 (closed)

Opened 11 years ago

Closed 10 years ago

Last modified 10 years ago

Bug: Email sent to feedback reporter has URL to old QA system

Reported by: khgillen Owned by: atarkowska
Priority: blocker Milestone: Cleanup
Component: QA Version: 4.4.8
Keywords: n.a. Cc: jamoore, atarkowska
Resources: n.a. Referenced By: n.a.
References: n.a. Remaining Time: n.a.
Sprint: n.a.

Description

Email sent out to the reporter of the feedback has the URL of the old QA system. It has caused issues for users trying to follow the link, then receiving stacktraces trying to log in (due to DB version mismatches by the look of things) - e.g. https://www.openmicroscopy.org/community/viewtopic.php?f=4&t=4934

Example of the email sent out to the reporter of the feedback:


Hi OMERO user!

Thank you for your feedback. Please follow the status of the feedback on: http://qa.openmicroscopy.org.uk/qa/feedback/6650/?token=73d85284c411b9b17a75185f991b774a


Following that link and attempting to log in reproduces the symptoms described by forum user pkMyt1 in the above linked forum post.

Change History (7)

comment:1 Changed 11 years ago by atarkowska

The above problem is caused by the second instance of OMERO.qa application called qa2. After the modification in the source code there are two instances run on the following domains:

  • qa.openmicroscopy.org.uk running old source code
  • www.openmicroscopy.org/qa2 running new changes

Both of them are talking to the same database.

The whole cycle of sending feedback is going through the following way:

  • User submit feedback via http://qa.o.org.uk/qa/...
  • Both user and OMERO team receive emails from the application pointing to the same domain and for some reason new users cannot access it (assuming authentication has changed).
  • OMERO team was asked to use Second instance via http://www.o.org/qa2/...

There is also a bug in the url generated on each feedback (2 x qa2 is not valid) Url https://www.o.org/qa2/qa2/qa/feedback/xxx/?token=yyy

That should be sorted with applying changes on to the application run on http://qa.o.org.uk/ because every version of the clients and servers ever released have had that link hard coded and we will lose many feedbacks.

comment:2 Changed 11 years ago by atarkowska

  • Owner changed from wmoore to atarkowska
  • Version set to 4.4.8

comment:3 Changed 11 years ago by atarkowska

  • Milestone changed from OMERO-4.4.9 to Cleanup
  • Sprint Blocker 4.4.9 (1) deleted

comment:4 Changed 10 years ago by atarkowska

  • Resolution set to fixed
  • Status changed from new to closed

comment:5 Changed 10 years ago by jamoore

Is there a PR for this or is it a configuration issue?

comment:6 Changed 10 years ago by atarkowska

The same as #10825, although I changed the way full urls are generated in https://github.com/aleksandra-tarkowska/qa/commit/4b4fbe9bd6757c7d1ec0dd1e548ede307fad3e81

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