Task #11093 (closed)
Opened 11 years ago
Closed 11 years ago
Faq: add faq about no recovery without DB
| Reported by: | jamoore | Owned by: | hflynn |
|---|---|---|---|
| Priority: | critical | Milestone: | OMERO-4.4.9 |
| Component: | Deployment | Version: | 4.4.8 |
| Keywords: | FAQ | Cc: | |
| Resources: | n.a. | Referenced By: | n.a. |
| References: | n.a. | Remaining Time: | 0.0d |
| Sprint: | n.a. |
Description
Twice now we've had users asking how to recover from loss of the PostgreSQL DB:
- http://www.openmicroscopy.org/community/viewtopic.php?f=4&t=998 (January 2012)
- http://www.openmicroscopy.org/community/viewtopic.php?f=5&t=5227 (June 2013)
A FAQ entry should be added to the dev_4_4 documentation (not needed on develop) saying that recovery is not possible without the database. (This is one of the primary reasons for FS)
Possibly also a warning can be added to backup-and-restore.
Change History (9)
comment:1 Changed 11 years ago by hflynn
comment:2 Changed 11 years ago by jburel
- Milestone changed from OMERO-4.4.9 to Testing and Docs
- Sprint set to Testing and Docs (2)
- Version set to 4.4.8
Moving to testing and docs milestone.
comment:3 Changed 11 years ago by jamoore
- Milestone changed from Testing and Docs to OMERO-4.4.9
- Priority changed from major to critical
- Sprint Testing and Docs (2) deleted
comment:4 Changed 11 years ago by jamoore
- Cc hflynn removed
- Owner changed from khgillen to hflynn
With Kenny off and release pending, pushing to you, Helen. If not possible, push. But also feel free to conscript someone.
comment:5 Changed 11 years ago by hflynn
- Status changed from new to accepted
No problem, I was going to volunteer to do it anyway given it will take me all of 5 mins and Kenny is always snowed under!
comment:6 Changed 11 years ago by hflynn
see https://github.com/openmicroscopy/ome-documentation/pull/497
Do we want an actual FAQ too?
comment:7 Changed 11 years ago by jamoore
up to you.
comment:8 Changed 11 years ago by hflynn
Ok, as a general policy, I think we should avoid replicating info from the docs in the FAQs. This is clearly signposted as the info on back-ups and restoring for sysadmins so should be findable without an FAQ to point to it. I'll add one if we get a third community question about it after this is live.
comment:9 Changed 11 years ago by hflynn
- Remaining Time changed from 0.25 to 0
- Resolution set to fixed
- Status changed from accepted to closed
Fix merged, closing ticket.
Kenny, I would add a warning to http://www.openmicroscopy.org/site/support/omero4/sysadmins/server-backup-and-restore.html#backing-up-omero and also add to http://www.openmicroscopy.org/site/support/omero4/sysadmins/troubleshooting.html - this is closest we have to FAQs within the documentation.