Task #11650 (new)
Opened 10 years ago
Last modified 8 years ago
Bug: Please link to newly-created QA tickets
| Reported by: | rleigh | Owned by: | atarkowska |
|---|---|---|---|
| Priority: | minor | Milestone: | Registry |
| Component: | QA | Version: | 4.4.9 |
| Keywords: | n.a. | Cc: | |
| Resources: | n.a. | Referenced By: | n.a. |
| References: | n.a. | Remaining Time: | n.a. |
| Sprint: | n.a. |
Description
This is for both QA2 and Insight/Import?; please reassign as appropriate.
When I have an import failure in Insight, I can submit the failure to the QA system. However, after submission, all I see is the message "The exception has been successfully submitted". I am not given either the QA ticket number or a URL to the ticket so that I can look at it. It would be very useful to have this, so that I can confirm the QA ticket was successfully created. (Today, I just saw it fail silently after giving me the "successfully submitted" message--no ticket was actually created. If this happens to an end user without direct QA access, they have no means to determine if a ticket was created or not.)
Thanks,
Roger
Change History (2)
comment:1 Changed 10 years ago by wmoore
- Owner changed from wmoore to atarkowska
comment:2 Changed 8 years ago by jburel
- Milestone changed from Unscheduled to Registry
I think Ola will be better placed to look at this.
Roger, I think users are notified via e-mail when they submit to QA? Is that not sufficient.