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Task #11650 (new)

Opened 6 years ago

Last modified 4 years ago

Bug: Please link to newly-created QA tickets

Reported by: rleigh Owned by: atarkowska
Priority: minor Milestone: Registry
Component: QA Version: 4.4.9
Keywords: n.a. Cc:
Resources: n.a. Referenced By: n.a.
References: n.a. Remaining Time: n.a.
Sprint: n.a.

Description

This is for both QA2 and Insight/Import?; please reassign as appropriate.

When I have an import failure in Insight, I can submit the failure to the QA system. However, after submission, all I see is the message "The exception has been successfully submitted". I am not given either the QA ticket number or a URL to the ticket so that I can look at it. It would be very useful to have this, so that I can confirm the QA ticket was successfully created. (Today, I just saw it fail silently after giving me the "successfully submitted" message--no ticket was actually created. If this happens to an end user without direct QA access, they have no means to determine if a ticket was created or not.)

Thanks,
Roger

Change History (2)

comment:1 Changed 6 years ago by wmoore

  • Owner changed from wmoore to atarkowska

I think Ola will be better placed to look at this.
Roger, I think users are notified via e-mail when they submit to QA? Is that not sufficient.

comment:2 Changed 4 years ago by jburel

  • Milestone changed from Unscheduled to Registry
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