Task #12882 (new)
Opened 9 years ago
Last modified 7 years ago
RFE: more information about login failures
Reported by: | mtbcarroll | Owned by: | jburel |
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Priority: | minor | Milestone: | Unscheduled |
Component: | Insight | Version: | 5.1.1 |
Keywords: | n.a. | Cc: | ux@… |
Resources: | n.a. | Referenced By: | n.a. |
References: | n.a. | Remaining Time: | n.a. |
Sprint: | n.a. |
Description
The error message from Insight upon login failure looks much the same whether the server is not accessible on the network at all or the user's password is wrong. Whatever can easily be distinguished from the client side, it would be great to have different-looking errors for.
Change History (6)
comment:1 Changed 9 years ago by atarkowska
comment:2 Changed 8 years ago by mtbcarroll
This would have helped me this week too with a Johns Hopkins user who couldn't log in to our demo server: it turns out that they have a firewall in the way.
comment:3 Changed 7 years ago by mtbcarroll
Also, "accessible server but wrong major version".
comment:4 Changed 7 years ago by jburel
insight is in maintenance mode now so I don't think we will make the suggested changes
comment:5 Changed 7 years ago by mtbcarroll
Doesn't the ticket apply equally to OMERO.importer?
comment:6 Changed 7 years ago by jburel
same code base, we are working towards moving all the functionality to web
Import will be the next target
Might be useful to test similar like web does https://github.com/openmicroscopy/openmicroscopy/blob/develop/components/tools/OmeroWeb/omeroweb/webclient/views.py#L177