Task #5949 (closed)
Opened 13 years ago
Closed 13 years ago
Bug: Black view in image viewer of rendering panel
| Reported by: | saloynton | Owned by: | jburel |
|---|---|---|---|
| Priority: | minor | Milestone: | OMERO-Beta4.3.1 |
| Component: | General | Version: | n.a. |
| Keywords: | n.a. | Cc: | saloynton |
| Resources: | n.a. | Referenced By: | n.a. |
| References: | n.a. | Remaining Time: | n.a. |
| Sprint: | 2011-07-07 (1) |
Description
- A user is opening .zvi files with the image viewer.
- Opening the rendering controls and then seeing a black panel where the image rendering panel should be.
- On adjustment/rescaling of the image viewer the rendering panel is then populated correctly.
I have tried to replicate her issue with the image files I have been sent on my mac and, windows NT and I have not been able to replicate the issue. I will also try with Windows 7.
More information pending - I have spoken with Will and sent the user a small jpeg to find
out if she has the same issue with a different file format. Her current data was was all .zvi files and when we were opening them they all appeared in the same way.
Change History (7)
comment:1 Changed 13 years ago by saloynton
comment:2 Changed 13 years ago by jburel
4.3. is behind us. so must be at least 4.3.1
comment:3 Changed 13 years ago by saloynton
- Milestone changed from OMERO-Beta4.3 to OMERO-Beta4.3.1
comment:4 Changed 13 years ago by jburel
- is it the main viewer or preview?
- can I have access to one of the files, otherwise it will be difficult?
- what is the OS?
comment:5 Changed 13 years ago by saloynton
Sorry Jean-Marie just to clarify
is it the main viewer
I have sent 3 of the files.
It was on Windows 7 - I just need access to this OS.
I have an appointment to see her at lunch .
comment:6 Changed 13 years ago by saloynton
Ticket can be closed as she is working with the 4.3 version downloaded from the openmicroscopy.org and the problem has stopped.
comment:7 Changed 13 years ago by saloynton
- Resolution set to fixed
- Status changed from new to closed
Jean-Marie I have set the milestone to 4.3.0 as was unsure if this will need to be addressed for 4.3.1 in addition from the initial discussion with Will it sounds like a strange error. I shall follow up with the email and windows 7 test to see if I can replicate it.