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Task #8584 (closed)

Opened 7 years ago

Closed 7 years ago

Bug: Insight not starting on windows 7

Reported by: saloynton Owned by: saloynton
Priority: minor Milestone: OMERO-4.4
Component: General Version: n.a.
Keywords: n.a. Cc: jburel
Resources: n.a. Referenced By: n.a.
References: n.a. Remaining Time: 0.0d
Sprint: n.a.

Description

A user is not able to start insight from the downloads page using windows 7 home edition.

The following message was displayed

va.lang.ClassNotFoundException: ome.formats.importer.Main
  at java.net.URLClassLoader$1.run(Unknown Source)
  at java.security.AccessController.doPrivileged(Native Method)
  at java.net.URLClassLoader.findClass(Unknown Source)
  at java.lang.ClassLoader.loadClass(Unknown Source)
  at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
  at java.lang.ClassLoader.loadClass(Unknown Source)
  at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
  at com.exe4j.runtime.WinLauncher.main(Unknown Source)



insight
java.lang.ClassNotFoundException: org.openmicroscopy.shoola.Main
  at java.net.URLClassLoader$1.run(Unknown Source)
  at java.security.AccessController.doPrivileged(Native Method)
  at java.net.URLClassLoader.findClass(Unknown Source)
  at java.lang.ClassLoader.loadClass(Unknown Source)
  at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
  at java.lang.ClassLoader.loadClass(Unknown Source)
  at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
  at com.exe4j.runtime.WinLauncher.main(Unknown Source)

Change History (2)

comment:1 Changed 7 years ago by saloynton

This has been solved by dropping OMERO.insight_64.exe into the standard standard 3.3 client.

comment:2 Changed 7 years ago by saloynton

  • Remaining Time changed from 0.1 to 0
  • Resolution set to fixed
  • Status changed from new to closed
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