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Task #8802 (closed)

Opened 7 years ago

Closed 7 years ago

BUG:Processor

Reported by: omero-qa Owned by: jamoore
Priority: critical Milestone: OMERO-4.4
Component: Web Version: n.a.
Keywords: n.a. Cc: web-team@…, d.rudnicka@…
Resources: n.a. Referenced By: n.a.
References: n.a. Remaining Time: n.a.
Sprint: 2012-06-19 (17)

Description

I could not find ticket in the list. Creating a new one to be sure.
http://qa.openmicroscopy.org.uk/qa/feedback/4342/

Comment: trying to export batch images with max z projection as png files

java.lang.Exception: java.lang.Exception: org.openmicroscopy.shoola.env.data.ProcessException: Cannot run script with ID:33904

	at org.openmicroscopy.shoola.env.data.views.ProcessBatchCall.doStep(ProcessBatchCall.java:101)

	at org.openmicroscopy.shoola.util.concur.tasks.CompositeTask.doStep(CompositeTask.java:226)

	at org.openmicroscopy.shoola.env.data.views.CompositeBatchCall.doStep(CompositeBatchCall.java:126)

	at org.openmicroscopy.shoola.util.concur.tasks.ExecCommand.exec(ExecCommand.java:165)

	at org.openmicroscopy.shoola.util.concur.tasks.ExecCommand.run(ExecCommand.java:274)

	at org.openmicroscopy.shoola.util.concur.tasks.AsyncProcessor$Runner.run(AsyncProcessor.java:91)

	at java.lang.Thread.run(Unknown Source)

Caused by: org.openmicroscopy.shoola.env.data.ProcessException: Cannot run script with ID:33904

	at org.openmicroscopy.shoola.env.data.OMEROGateway.runScript(OMEROGateway.java:538)

	at org.openmicroscopy.shoola.env.data.OMEROGateway.runScript(OMEROGateway.java:7078)

	at org.openmicroscopy.shoola.env.data.OmeroImageServiceImpl.runScript(OmeroImageServiceImpl.java:1533)

	at org.openmicroscopy.shoola.env.data.views.calls.ScriptRunner$1.initialize(ScriptRunner.java:74)

	at org.openmicroscopy.shoola.env.data.views.ProcessBatchCall.doStep(ProcessBatchCall.java:99)

	... 6 more

Caused by: omero.InternalException

    serverStackTrace = "Traceback (most recent call last):

                          File "/opt/omero/lib/python/omero/util/decorators.py", line 61, in exc_handler

                            rv = func(*args, **kwargs)

                          File "/opt/omero-4.3.2/lib/python/omero/processor.py", line 823, in processJob

                            prx, process = self.process(client, session, job, current, params, iskill = True)

                          File "/opt/omero/lib/python/omero/util/decorators.py", line 28, in handler

                            return func(*args, **kwargs)

                          File "/opt/omero-4.3.2/lib/python/omero/processor.py", line 864, in process

                            process = ProcessI(self.ctx, sys.executable, properties, params, iskill, omero_home = self.omero_home)

                          File "/opt/omero-4.3.2/lib/python/omero/processor.py", line 119, in __init__

                            self.make_files()

                          File "/opt/omero-4.3.2/lib/python/omero/processor.py", line 142, in make_files

                            self.dir = create_path("process", ".dir", folder = True)

                          File "/opt/omero/lib/python/omero/util/temp_files.py", line 333, in create_path

                            return manager.create_path(prefix, suffix, folder = folder)

                          File "/opt/omero/lib/python/omero/util/temp_files.py", line 261, in create_path

                            name = tempfile.mkdtemp(prefix = prefix, suffix = suffix, dir = self.dir)

                          File "/usr/lib64/python2.4/tempfile.py", line 328, in mkdtemp

                            _os.mkdir(file, 0700)

                        OSError: [Errno 2] No such file or directory: '/var/tmp/omero/tmp/omero_cisbic/5311/processWjOvik.dir'

                        "

    serverExceptionClass = ""

    message = "Internal exception"

	at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

	at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

	at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

	at java.lang.reflect.Constructor.newInstance(Unknown Source)

	at java.lang.Class.newInstance0(Unknown Source)

	at java.lang.Class.newInstance(Unknown Source)

	at IceInternal.BasicStream$DynamicUserExceptionFactory.createAndThrow(BasicStream.java:2243)

	at IceInternal.BasicStream.throwException(BasicStream.java:1632)

	at IceInternal.Outgoing.throwUserException(Outgoing.java:442)

	at omero.api._IScriptDelM.runScript(_IScriptDelM.java:508)

	at omero.api.IScriptPrxHelper.runScript(IScriptPrxHelper.java:662)

	at omero.api.IScriptPrxHelper.runScript(IScriptPrxHelper.java:634)

	at org.openmicroscopy.shoola.env.data.OMEROGateway.runScript(OMEROGateway.java:535)

	... 10 more



	at org.openmicroscopy.shoola.env.ui.UserNotifierImpl.showErrorDialog(UserNotifierImpl.java:183)

	at org.openmicroscopy.shoola.env.ui.UserNotifierImpl.notifyError(UserNotifierImpl.java:272)

	at org.openmicroscopy.shoola.env.ui.UserNotifierImpl.notifyError(UserNotifierImpl.java:242)

	at org.openmicroscopy.shoola.env.ui.ActivityComponent.showException(ActivityComponent.java:477)

	at org.openmicroscopy.shoola.env.ui.ActivityComponent.actionPerformed(ActivityComponent.java:948)

	at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)

	at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)

	at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)

	at javax.swing.DefaultButtonModel.setPressed(Unknown Source)

	at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)

	at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)

	at java.awt.Component.processMouseEvent(Unknown Source)

	at javax.swing.JComponent.processMouseEvent(Unknown Source)

	at java.awt.Component.processEvent(Unknown Source)

	at java.awt.Container.processEvent(Unknown Source)

	at java.awt.Component.dispatchEventImpl(Unknown Source)

	at java.awt.Container.dispatchEventImpl(Unknown Source)

	at java.awt.Component.dispatchEvent(Unknown Source)

	at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)

	at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)

	at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)

	at java.awt.Container.dispatchEventImpl(Unknown Source)

	at java.awt.Window.dispatchEventImpl(Unknown Source)

	at java.awt.Component.dispatchEvent(Unknown Source)

	at java.awt.EventQueue.dispatchEvent(Unknown Source)

	at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)

	at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

	at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

	at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

	at java.awt.EventDispatchThread.run(Unknown Source)

Change History (6)

comment:1 Changed 7 years ago by jmoore

Do you have access to the server logs? The fact that the processor is claiming OSError: [Errno 2] No such file or directory: '/var/tmp/omero/tmp/omero_cisbic/5311/processWjOvik.dir' points towards an install or OS issue.

comment:2 Changed 7 years ago by atarkowska

  • Cc web-team@… added
  • Component changed from from QA to Web
  • Milestone changed from Unscheduled to OMERO-Beta4.4
  • Priority changed from minor to critical
  • Sprint set to 2012-06-05 (16)

Is this something we are going to solve in 4.4?

comment:3 Changed 7 years ago by wmoore

  • Owner changed from wmoore to jmoore

Not sure this is something I can deal with...

comment:4 Changed 7 years ago by atarkowska

comment:5 Changed 7 years ago by jburel

  • Sprint changed from 2012-06-05 (16) to 2012-06-19 (17)

Moved from sprint 2012-06-05 (16)

comment:6 Changed 7 years ago by jmoore

  • Resolution set to worksforme
  • Status changed from new to closed

Sorry, without more information, I'm going to assume this is a server configuration issue.

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