Task #9836 (closed)
Opened 12 years ago
Closed 10 years ago
BUG: Import failure Quicktime .mov
| Reported by: | rkferguson | Owned by: | jburel |
|---|---|---|---|
| Priority: | major | Milestone: | 5.0.0-rc1 |
| Component: | Insight | Version: | 4.4.9 |
| Keywords: | n.a. | Cc: | mlinkert |
| Resources: | n.a. | Referenced By: | n.a. |
| References: | n.a. | Remaining Time: | n.a. |
| Sprint: | OMERO 5 Beta 2 (1) |
Description
Using Gretzky (also happened on Warlock)
Tried to import:
squig team>Movies>MoviesFor4_4>elwood-complete>WebDataManagement?-4.4.0.mov
Appeared to complete fine, but dataset is empty. No error messages.
Same happened with different .mov from own HD.
Log:
2012-11-01 12:43:11,910 INFO [y.shoola.env.data.login.LoginServiceImpl] (nitializer) Logged onto OMERO at: gretzky.openmicroscopy.org.ukUser Name: user-11 -- Password: *** 2012-11-01 12:43:39,110 INFO [ ome.formats.importer.ImportConfig] ( Thread-18) OMERO Version: 4.4.4-279-09f8434-dirty-ice33-b32 2012-11-01 12:43:39,111 INFO [ ome.formats.importer.ImportConfig] ( Thread-18) Bioformats version: 4.5-DEV revision: cb110fa date: 1 November 2012 2012-11-01 12:43:39,128 INFO [ ome.formats.importer.ImportCandidates] ( Thread-18) Depth: 4 Metadata Level: MINIMUM 2012-11-01 12:43:39,136 DEBUG [ ome.scifio.io.Location] ( Thread-18) Location.mapFile: embedded-stream.raw -> null 2012-11-01 12:43:39,142 DEBUG [ ome.scifio.io.NIOByteBufferProvider] ( Thread-18) Using mapped byte buffer? false 2012-11-01 12:43:40,826 INFO [ loci.formats.FormatHandler] ( Thread-18) Parsing tags 2012-11-01 12:43:40,879 INFO [ loci.formats.FormatHandler] ( Thread-18) Checking for QuickTime Java 2012-11-01 12:43:40,879 DEBUG [ ome.scifio.io.Location] ( Thread-18) Location.mapFile: embedded-stream.raw -> null 2012-11-01 12:43:40,880 INFO [ ome.formats.importer.ImportCandidates] ( Thread-18) 1 file(s) parsed into 0 group(s) with 1 call(s) to setId in 1749ms. (1752ms total) [0 unknowns]
Change History (5)
comment:1 Changed 12 years ago by rkferguson
- Cc mlinkert-x added
- Component changed from General to Insight
- Owner set to jburel
- Priority changed from minor to major
comment:2 Changed 12 years ago by mlinkert
comment:3 Changed 12 years ago by rkferguson
It is disconcerting that there is no indication 1. that it hasn't and 2. why it hasn't imported.
Is there no standard "unsupported format" message that can be triggered?
comment:4 Changed 11 years ago by jburel
- Milestone changed from Unscheduled to 5.0.0-beta2
- Version set to 4.4.9
Check the error returned and improve handling
comment:5 Changed 10 years ago by jburel
- Resolution set to fixed
- Sprint set to OMERO 5 Beta 2 (1)
- Status changed from new to closed
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The relevant exception should probably be in the log, but it is completely expected for that file to not import. QuickTime? for Java would need to be installed on both client and server since we do not support the H.264 codec natively.