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Task #11583 (closed)

Opened 11 years ago

Closed 9 years ago

BUG: Login dialog sometimes fails on the first time

Reported by: spli Owned by: jburel
Priority: minor Milestone: 5.1.2
Component: Insight Version: 4.4.9
Keywords: n.a. Cc: ux@…
Resources: n.a. Referenced By: n.a.
References: n.a. Remaining Time: n.a.
Sprint: n.a.

Description

This bug occurred once after I upgraded to Java 1.7.0_45:

  1. Start Insight using webstart.
  2. Enter username and password
  3. Click Login, it fails
  4. Reenter any password (doesn't have to be correct)
  5. Click login, it works

Version: 5.0.0-beta1-1073-ee2ba20-ice33-b453

Nothing in the Insight logs.

Note after I restarted Insight the bug was no longer present. This means I couldn't verify whether a similar issue exists with the local clients and/or howe.

Change History (5)

comment:1 Changed 11 years ago by jamoore

  • Milestone changed from Unscheduled to 5.0.0-beta2

This seems highly concerning. If it's not reproducible, so be it, but J-m if you have any ideas where it could be coming from or how we could reproduce, let us know.

comment:2 Changed 10 years ago by spli

This occurred again today on the FS upgrade testing server. Insight webstart 5.0.0-beta1-1424-24b6488-ice34-b14. This is repeateable by going to switch user, but goes away after completely restarting Insight.

comment:3 Changed 10 years ago by jburel

  • Milestone changed from 5.0.0-beta2 to 5.0.0-beta3

comment:4 Changed 9 years ago by jburel

  • Cc ux@… added; java@… removed

Still happening?

comment:5 Changed 9 years ago by jburel

  • Resolution set to invalid
  • Status changed from new to closed

I have not seen it and not been able to reproduce.
Closing. Please re-open if required.

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