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Task #10381 (closed)

Opened 11 years ago

Closed 9 years ago

BUG: Apparent loss of connection during MIAS import

Reported by: pwalczysko Owned by: jburel
Priority: major Milestone: 5.1.2
Component: Import Version: 4.4.9
Keywords: FS import Cc: fs@…, ux@…
Resources: n.a. Referenced By: n.a.
References: n.a. Remaining Time: n.a.
Sprint: n.a.

Description (last modified by pwalczysko)

This problem happens also with 4.4.6 release version of Insight. See comment below (from QA).

During the testing of file formats import on Gretzky, build OMERO.insight-4.4.4-1274-b3d767a-dirty-ice33-b166-mac. User-6, group: private -1.

Import Nr. 1
Imported first from_skyking/mias/frans/siRNA.... successfully (also regions were visible).

Next:

Import Nr. 2
Imported test_images_good/mias/frans/MIAS 3 D set 2 july 13 2009/001/0018/1/
Took very long, clicked on thumbs before finish.
Got error (see attached).

Import Nr. 3
In the meantime also started import of leica.scn file.

Both Imports 2. and 3. failed. (see attached "import failure import 2 and 3"

In the meantime also clicked on the thumbs of the plate.
Each time I got "cannot access data" error (see attached).
Clicking further on anything (Projects tab, another plate, project) cause a "cannot access data" error.

Also Stack Dump is attached.

And Insight log.

Attachments (8)

Import failure import 2.txt (4.1 KB) - added by pwalczysko 11 years ago.
import failure import 3.txt (4.4 KB) - added by pwalczysko 11 years ago.
error in Insight after clicking on Mias not fully imported.txt (10.5 KB) - added by pwalczysko 11 years ago.
error in insight mias nr. 2.txt (8.6 KB) - added by pwalczysko 11 years ago.
error in insight mias nr 3.txt (3.5 KB) - added by pwalczysko 11 years ago.
Insight log.txt (123.3 KB) - added by pwalczysko 11 years ago.
failed mias plate after Insight restart.png (76.8 KB) - added by pwalczysko 11 years ago.
omeroinsight.log (425.2 KB) - added by bpindelski 11 years ago.
bpindelski's insight log

Download all attachments as: .zip

Change History (27)

Changed 11 years ago by pwalczysko

Changed 11 years ago by pwalczysko

Changed 11 years ago by pwalczysko

Changed 11 years ago by pwalczysko

comment:1 Changed 11 years ago by pwalczysko

Note: the order of the errors attached is not chronological: first came the "-1" error ("error in insight nr 3"), then the other error ("error in Insight nr 2")

comment:2 Changed 11 years ago by jmoore

pwalczysko: ConnectionLost? across the board. So it's not immediately clear that this is related to the format, other than that it took so long. Did you see any other network issues?

Jean-Marie, any chance that the keepAlive didn't get to run while a long-method invocation was happening?

comment:3 Changed 11 years ago by pwalczysko

jmoore: no "connection lost" dialogue appeared. Not even for a flash. The other guys importing at this moment all report huge delays in thumbnail creation which prevents them from viewing.

comment:4 Changed 11 years ago by pwalczysko

I think that the first error that appeared was:

java.lang.Exception: org.openmicroscopy.shoola.env.data.DSAccessException: Cannot access data. 
Cannot load the table: -1

which is attached as "error in insight nr 3.txt"
I thought this one might be format specific ? (but I could be very easily proven wrong of course)

Last edited 11 years ago by pwalczysko (previous) (diff)

comment:5 Changed 11 years ago by jmoore

No, that's also a loss of connection. Is it worth trying it again? Perhaps once the server has stabilized a bit so we can see in isolation?

comment:6 Changed 11 years ago by jburel

a method could have blocked things. I will need to investigate what is going on. upload time etc.

Changed 11 years ago by pwalczysko

Changed 11 years ago by pwalczysko

comment:7 Changed 11 years ago by pwalczysko

After Insight was restarted, the "failed" mias plate was there - but not all 3 well, just two (see srceenshot).

Changed 11 years ago by bpindelski

bpindelski's insight log

comment:8 Changed 11 years ago by bpindelski

Also encountered a connection exception and very slow thumbnail generation. Insight sometimes reported services (raw store, pixel) not being available. Log file (https://trac.openmicroscopy.org.uk/ome/attachment/ticket/10381/omeroinsight.log) attached.

comment:9 Changed 11 years ago by pwalczysko

This problem does not have anything to do with the MIAS plate. I have re-imported the plate successfully (although again just 2 wells are visible out of 3) and no problems occurred the second time.

Last edited 11 years ago by pwalczysko (previous) (diff)

comment:10 Changed 11 years ago by pwalczysko

  • Priority changed from minor to major
  • Summary changed from BUG: MIAS does not import right and causes problems to BUG: Apparent loss of connection during MIAS import

comment:11 Changed 11 years ago by pwalczysko

This problem appeared also with the release 4.4.6 version. See https://www.openmicroscopy.org/qa2/qa/feedback/4904/.

comment:12 Changed 11 years ago by pwalczysko

  • Description modified (diff)

comment:13 Changed 11 years ago by jmoore

See also #10287 for CommuncatorDestroyed during a long-running NDPI import. This is slightly different from the other errors, since likely the server itself was suffering, but this may be a code path that can be handled at the same time.

comment:14 Changed 11 years ago by jmoore

  • Sprint FS Demo 2 deleted

Not included in fs demo 2 tag. Removing from sprint

comment:15 Changed 10 years ago by jburel

  • Milestone changed from 5.0.0 to 5.0.0-beta2
  • Sprint set to OMERO 5 Beta 2 (1)
  • Version set to 4.4.9

Moving to Beta2 for review.

comment:16 Changed 10 years ago by jamoore

  • Owner set to jburel

J-m is currently looking at connection issues.

comment:17 Changed 10 years ago by jamoore

J-m: does https://github.com/openmicroscopy/openmicroscopy/pull/1838 close this ticket? Or do we push?

comment:18 Changed 10 years ago by jburel

  • Milestone changed from 5.0.0-rc1 to 5.1.0
  • Sprint OMERO 5 Beta 2 (1) deleted

the PR partially handles the ticket. The reconnect method invoked when we have connection lost exception is now implemented. as discussed, failures during long import will require changes to the import code itself. pushing for the second part of the ticket

comment:19 Changed 9 years ago by jburel

  • Cc changed from fs@openmicroscopy.org.uk, ux@openmicroscopy.org.uk, to fs@openmicroscopy.org.uk, ux@openmicroscopy.org.uk
  • Resolution set to invalid
  • Status changed from new to closed

I have imported the files (user-12)
in a reasonable time.
No problem noticed. We could turn off some of the options e.g. thumbnails when importing HCS data
Marking this ticket as invalid

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